SCMHCC
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      • Therapeutic Preschool
      • Children's Community & School Based Services
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  • Make an Appointment
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    • Behavorial Health Education
    • Mental Health First Aid

Frequently asked questions

How long will my first appointment take?
First appointments take about one hour. Prior to your first appointment, you are welcome to fill out the initial paperwork by going to the "Make an Appointment Page."
WHAT IF I OR SOMEONE I KNOW NEEDS HELP RIGHT NOW?
Call any clinic during business hours (8am-5pm M-Th and 8 am-2pm on Fri). If it is an emergency, call 911. If it is after hours, you can call 1-855-733-6686. Visit our Crisis Services page for more information. You can also phone 988 for support.​
WHAT TYPES OF INSURANCE DO YOU ACCEPT?
We accept Medicaid as well as commercial insurance.  If you have any questions regarding coverage, call any one of our offices and our helpful clerical staff can assist you. 
WHAT IF I DON'T HAVE INSURANCE?
South Central Mental Health Counseling Center (SCMHCC) offers a tier level sliding scale fee to clients who do not have insurance and are residents of Butler County.  The sliding scale fee is based on a calculation that considers number of household residents and total household income.  It is also determined by the type of service provided.  Proof of income is required to establish a sliding scale fee for services.  Your tier level will be determined by staff upon receipt of your qualifying documentation.
SCMHCC does not offer a sliding fee scale to clients residing outside of Butler County.

Click HERE to view more information on our Sliding Scale Policy.


WHAT SHOULD I BRING TO MY FIRST APPOINTMENT?
Bring your insurance card and a photo ID. If you will be requesting a fee reduction then you will need to bring proof of residency and verification of household income. 

Please bring any past psychological testing you or your child has received. ​
IS MY INFORMATION CONFIDENTIAL?
Protection of your confidentiality is very important to us.  Center staff may not disclose that you have previously or are currently receiving any type of mental health treatment, or disclose any information you have provided during your treatment.  If you want your confidential information released, you will need to sign a written authorization.  You have the right to revoke that authorization at any time and prevent further disclosure.

​Exceptions:
  1. If a medical emergency arises where failure to release would endanger your life.
  2. If a medical or psychological emergency occurs where there is an immediate danger of harm to you or others.
  3. If disclosure of information is required by law (e.g. court order bench warrant).  Crimes at the program or against personnel:  concerns crime to the premises or against program personnel.
  4. If child abuse or neglect is suspected, mental health professionals are required to report this to the appropriate agency.
  5. Research or Audit:  The proposed sharing of information is for the purpose of research or part of an audit or review of program activities.
  6. Internal Communication:  The information to be shared is with other staff of The Counseling Center.
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​Notice of Privacy Practice
SCMHCC is an equal opportunity employer
Your Rights and Protections Against Surprise Medical Bills
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​Office Hours

​Monday-Thursday
8:00am-7:00pm

Friday
Augusta/Andover Clinic
8:00am-12:00pm
El Dorado Clinic
​8:00am-2:00pm

24hr Emergency Line 1-855-773-6686

Administrative Offices
​
​430 N Walnut St.
Augusta, KS 67010
Fax: (316) 775-5442​
316-775-5491
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Andover Clinic​
221 E King Street
Andover, KS 67002
​Fax: (316) 733-5060
316-733-5047
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Augusta Clinic
2821 Brookside Dr.
Augusta, KS 67010
Fax: (316) 260-7909​
316-425-0073
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El Dorado Clinic​
​524 N. Main
El Dorado, KS 67042
Fax: (316) 321-6336​
316-321-6036
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  • Home
  • Services
    • Clinical Services
    • Medication Management
    • Crisis Services
    • Substance Use and Addiction
    • Case Management >
      • Therapeutic Preschool
      • Children's Community & School Based Services
      • Community Support Services for Adults
  • Make an Appointment
  • Our team
    • Meet the Team
    • Benefits
    • Join Our Team
    • Masters level internships and Practicums
  • About
    • Board of Directors
    • FAQ's
  • Trainings
    • 2025 Parenting Classes
    • Behavorial Health Education
    • Mental Health First Aid